Second European Conference on Mobile Goverment

Second European Conference on Mobile Goverment Proceedings, 2006
opportunities for eGovernment: adapting to mobile and ubiquitous business Browse the Proceedings Editors: Ibrahim Kushchu Chet Broucki Geraldine Fitzpatrick

	M-Business & M-Government : Co-operation, The Greek case study
	Kapogiannis, G., Touzos, M., and Kreps, D.	154-159

ePractice workshop: High Impact services, 10 September 2007, Brussels

On the 10th of September 2007, the ePractice.eu portal will be holding a workshop in Brussels for professionals in the eGovernment, eInclusion and eHealth domains, focusing on High Impact services

High Impact services in eGovernment, eInclusion and eHealth

Deploying large scale services to millions of users is a challenge to ePractice professionals both from the government or the service provider side.

This workshop will explore good practice in the field of High Impact services, drawing upon a small set of case studies. The discussion will be led by prominent speakers in the area who have substantial experience in developing and implementing eServices of public interest.

High Impact services are those taking into account the size/ impact ratio in relation to the share of the total relevant population reached.

• Generating civic attitudes (towards pan-European scope)
• Capacity to expand geographically or to be transferred easily to other countries
• Big scope of users
• Strong benefits for users
• Process innovation
• Product innovation
• Technological innovation
• Technological standard/ diffusion of new technologies
• Economic factors (cost savings, productivity gains, spill over effects)
• Degree of service integration
• Reduction of bureaucratic burden for PAs and citizens

For additional documentation, please refer to http://www.euregov.eu/deliverables.html

Objectives of the Workshop

• Build a community for High Impact Services.
• Integrate and maintain this community in the ePractice.eu portal.
• Identify and exploit synergies between eGovernment, eInclusion and eHealth domains.

The target audience for this event is practitioners who want to meet, share and learn about the state-of-the-art in service delivery.

Workshop structure

After an introductory speech on High Impact services by Dr. Paul Timmers, Head of Unit eGovernment European Commision – DG INFSO, three real life case studies will be presented in a plenary session. Each case will be introduced up to the moment of implementing a solution. From then on, workshop participants will be challenged to help solving the practical problems found in the cases. Each of the three cases will come from a different area: eGovernment, eInclusion and eHealth.

After the presentations the workshop participants will split up into three groups. Each of the working groups will elaborate solutions to the cases and the possible problems found. After the working sessions these solutions will be presented briefly to the plenary. Consequently the case presenter will quickly lay out the solution applied in real-life.

Preliminary Workshop Agenda:

9:30 – 9:45 h	Welcome and ePractice.eu approach	Chairman: Baudouin de Sonis
9:45- 10:15 h	Presentation on High Impact services - Q&A	Dr. Paul Timmers
10:15-10:30 h	Coffee Break
10:30-11:45 h	Cases presentation	Case presenters
13:00-13:45 h	Lunch break
13:45-15:45 h	Three parallel working sessions	Chaired by : - eGov: François Heidenryckx - eInc: Joe Cullen - eHealth: Magdalene Rosenmöller
15:45-16:45 h	Wrap-up: Presentation of case solutions	- François Heidenryckx - Juliane Jarke - Diane Whitehouse - Case presenters
16:45 h	Farewell	Baudouin de Sonis

CALL FOR CHAPTERS

****** CALL FOR CHAPTERS ******

Chapter Proposal Submission Deadline: November 30, 2007
Full-Chapter Submission Deadline: April 15, 2008

Theme: "Mobile and Ubiquitous Commerce: Advanced E-Business Methods"

****** Volume 4 of Advances in Electronic Business Series ******


CO-EDITORS

Dr. Milena Head, McMaster University, Canada
Prof. Dr. Eldon Y. Li, National Chengchi University, Taiwan and Cal
Poly, San Luis Obispo, USA


INTRODUCTION

The mission of Advances in Electronic Business is to foster the understanding of management methods, information technology, and their joint application in business processes. The subject coverage may include theories and practices of business technologies, enterprise management, public policies,logistics, privacy and law, business ethics, and information technologies that are related to electronic business. The audience of this book series will be broadly-based, including professionals, policy-makers, academics,researchers, and managers in IT, business and commerce.

OBJECTIVE

Mobility and ubiquity are among the most important technological and market trends of the 21st century. The wide deployment of wireless data communication networks and the explosive growth of mobile users have created incredible demand for mobile and ubiquitous commerce applications. For users, these applications can provide unprecedented flexibility and convenience in their professional and personal lives. Mobile devices allow users to work, communicate and transact anywhere/anytime. Ubiquity in mobile services implies that users need not even provide explicit input to communicate their current needs and context.
For companies, mobile and ubiquitous applications provide new opportunities to execute business transactions, interact with trading partners, improve customer service levels, extend brand presence, and enhance collaboration between an increasingly mobile workforce. While existing business models must be re-examined to enable these opportunities, companies also need to understand how to best cope with
the burden of being always on.

This volume of Advances in Electronic Business intends to stimulate discussion and understanding by presenting theoretical and empirical research on mobile and ubiquitous commerce. Research results and future perspectives will be presented for the development and sustainable deployment of anywhere/anytime applications and services. It is hoped that this volume will help provide a roadmap for future scholarship and business success in this critical domain.

Recommended topics include, but are not limited to:

* Mobile and ubiquitous commerce business models
* Mobile and ubiquitous commerce applications
* Security and privacy issues
* The mobile enterprise
* Mobile workforce support
* Location-based services
* Context-aware enterprise scenarios
* RFID and mobile supply chain management
* Usability issues and studies
* Mobile and ubiquitous payment solutions
* User acceptance and adoption
* Balancing location awareness and privacy
* Community creation in mobile commerce
* Mobile marketing
* Mobile healthcare
* Mobile learning
* Data management for mobile applications
* New collaboration paradigms
* Mobile agents
* Emerging mobile technologies
* Business, cultural, and individual impacts
* Social and economic impacts
* Emerging theories on mobile and ubiquitous commerce


SUBMISSION PROCEDURE

* Researchers and practitioners are invited to submit on or before
November 30, 2007, a 2-5 page manuscript proposal clearly
explaining the mission and concerns of the proposed chapter.
* Authors of accepted proposals will be notified by December 31,
2007 about the status of their proposals and sent chapter
organizational guidelines.
* Full chapters are expected to be submitted by April 15, 2008.
* All submitted chapters will be reviewed on a double-blind review
basis. The book is scheduled to be published by IGI Global
(formerly, Idea Group Inc.), publisher of the IGI Publishing
(formerly Ideas Group Publishing),
Information Science Publishing, IRM Press, CyberTech Publishing,
and Information Science Reference (formerly Idea Group Reference)
imprints.

Inquiries are welcome.  Submissions should be forwarded electronically
in MS-Word format to:

Dr. Milena Head
DeGroote School of Business
McMaster University
Hamilton, Ontario
Canada
Tel.: 905-525-9140 ext. 26996
Fax: 905-526-0852
E-mail: headm@mcmaster.ca headm@mcmaster.ca>

This document is also available at URL: http://www.icebnet.org/AEB/