Second European Conference on Mobile Goverment
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![]() | M-Business & M-Government : Co-operation, The Greek case study |
Kapogiannis, G., Touzos, M., and Kreps, D. | 154-159 |
Οικονομική & Διοικητική Πληροφοριακών και Επικοινωνιακών Συστημάτων - Ψηφιακή Κοινότητα
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![]() | M-Business & M-Government : Co-operation, The Greek case study |
Kapogiannis, G., Touzos, M., and Kreps, D. | 154-159 |
On the 10th of September 2007, the ePractice.eu portal will be holding a workshop in Brussels for professionals in the eGovernment, eInclusion and eHealth domains, focusing on High Impact services
High Impact services in eGovernment, eInclusion and eHealth
Deploying large scale services to millions of users is a challenge to ePractice professionals both from the government or the service provider side.
This workshop will explore good practice in the field of High Impact services, drawing upon a small set of case studies. The discussion will be led by prominent speakers in the area who have substantial experience in developing and implementing eServices of public interest.
High Impact services are those taking into account the size/ impact ratio in relation to the share of the total relevant population reached.
Objectives of the Workshop
The target audience for this event is practitioners who want to meet, share and learn about the state-of-the-art in service delivery.
Workshop structure
After an introductory speech on High Impact services by Dr. Paul Timmers, Head of Unit eGovernment European Commision – DG INFSO, three real life case studies will be presented in a plenary session. Each case will be introduced up to the moment of implementing a solution. From then on, workshop participants will be challenged to help solving the practical problems found in the cases. Each of the three cases will come from a different area: eGovernment, eInclusion and eHealth.
After the presentations the workshop participants will split up into three groups. Each of the working groups will elaborate solutions to the cases and the possible problems found. After the working sessions these solutions will be presented briefly to the plenary. Consequently the case presenter will quickly lay out the solution applied in real-life.
Preliminary Workshop Agenda:
9:30 – 9:45 h | Welcome and ePractice.eu approach | Chairman: Baudouin de Sonis |
9:45- 10:15 h | Presentation on High Impact services - Q&A | Dr. Paul Timmers |
10:15-10:30 h | Coffee Break | |
10:30-11:45 h | Cases presentation | Case presenters |
13:00-13:45 h | Lunch break | |
13:45-15:45 h | Three parallel working sessions | Chaired by : - eGov: François Heidenryckx - eInc: Joe Cullen - eHealth: Magdalene Rosenmöller |
15:45-16:45 h | Wrap-up: Presentation of case solutions | - François Heidenryckx - Juliane Jarke - Diane Whitehouse - Case presenters |
16:45 h | Farewell | Baudouin de Sonis |