Special Issue on “One-Stop Government”, Fall 2007
In the context of Public Administration reforms that are taking place in many countries, the notion of one-stop government is becoming increasingly important. One-stop government suggests that citizens and businesses can access integrated public services that match their exact needs and circumstances with minimum interaction through their preferred channels. One-stop government also suggests that the customer is able to access atomic or integrated public services through a single point even if these services are actually provided by different departments or authorities. In practice however this integration of public services faces a number of challenges, including political, legal, cultural, organisational, semantic and technical ones.
This special issue aims to focus on the wider interdisciplinary character of e-government and especially one-stop government and to report relevant research and experiences from operational case studies.
More specifically, original unpublished research articles and case studies are sought covering various disciplines pertinent to one-stop government and relevant cross-domain research. The focus of the special issue shall be on research papers, case studies, experience reports and impact/efficiency assessments based on operational findings from one-stop government implementations with considerable impact and learning potential.
Subject Coverage
- Research papers on one-stop government
Contributions are sought on a set of themes that include, but are not exclusively limited to, the following topics:
- Cultural, social and political issues of one-stop government
- Organisational and legal issues of one-stop government
- Semantic and technical aspects of one-stop government
- Life-event and business episode modeling in one-stop government
- G2G one-stop government strategy and implementation
- Methodologies for one-stop government implementation
- Impact of one-stop government on efficiency, effectiveness, and transparency
- Reengineering government administration processes via one-stop government
- One-stop government in regional/local governments
- Knowledge management in the public sector for creating one-stop services
- Management of one-stop government implementations
- Adoption of the one-stop paradigm in e-democracy and e-participation implementations
- Operational, one-stop government cases with considerable impact. For each case, the following information should be provided:
- Description of case
- Problem addressed and solution achieved
- Policy context and strategy
- One-stop government aspects of the solution
- Evaluation of effectiveness and impact assessment
- Results and lessons learnt
Submitted papers should not have been previously published or be currently under consideration for publication elsewhere.
All papers are refereed through a double blind process. A guide for authors, sample copies and other relevant information for submitting papers are available on the IJEG Submission of Papers web-page.
All papers must be submitted online through the IJEG On-line Submissions System. If you experience any problems submitting your paper online, please contact submissions@inderscience.com, describing the exact problem you experience. Please include in your email the title of the Journal.
Important Dates
Deadline for paper submission: June 30, 2007
Notification of acceptance / rejection: September 10, 2007
Final (camera-ready) papers submission: October 20, 2007
The special issue will be published in Fall 2007.
IJEG Editor-in-Chief
Prof. Panagiotis Georgiadis
University of Athens, E-Government Laboratory
IJEG Executive Editor
Prof. Dimitris Gouscos
University of Athens, Department of Communication and Media Studies
Guest Editors
Dr. Efthimios Tambouris
Informatics and Telematics Institute, Centre of Research and Technology Hellas (ITI-CERTH), Thessaloniki, Greece
e-mail: tambouris@uom.gr
Prof. Konstantinos Tarabanis
University of Macedonia, Thessaloniki, Greece
e-mail: kat@uom.gr
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